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Order by 2pm for next working day delivery. Excludes weekends and bank holidays.
Order by 2pm for next working day delivery. Excludes weekends and bank holidays.

Shipping policy


Delivery Options

The following services are available within the United Kingdom and EU. We are sometimes able to deliver our products outside of these areas for an additional charge, please contact us to find out more. Orders placed before 2pm ,Monday to Thursday, are eligible for next working day delivery. Please note our next day delivery service is not a guaranteed next day delivery service, but we endeavour to get our orders to you as quickly as possible. Friday orders before 12pm will be processed for delivery for the next working day,(working days exclude weekends and bank holidays). Orders placed after this time will be shipped the following working day.

Express Delivery (Mainland UK)

We offer free next working day delivery on all items, on orders placed before 2pm (Monday to Thursday) 12pm Friday. This is a standard delivery service supplied by TNT, or Tufnell's, depending on product. Orders will arrive before 6pm on day of delivery and a signature is required on all orders so you will need to present to accept the delivery. Economy delivery is offered when there are temporary delays in place.

Highlands, Islands and Channel Islands

We apply small delivery surcharges on deliveries to the Highlands, offshore Scottish Isles, the Channel Islands and Isle of Wight. Exact charges vary by location and are displayed at checkout along with precise delivery times.

Northern Ireland

Due to revised customs procedures, we are currently only able to ship Steel-Line products to Northern Ireland. Please allow 3-5 working days for delivery and additional customs checks.

International Delivery

We are now able to offer European shipping on our Steel-Line range of products, with shipping options available at checkout. This is an Economy service, with delivery typically made within 5 working days. International customers will be liable for paying import duty at their applicable country rate.

Tracking

Tracking details are provided at time of despatch on all Steel-Line products, with tracking details on all other products available on request. If you wish to request updates, please contact info@roofrack.co.uk, stating your order number.

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